Subaru has been awarded the ‘Manufacturer of the Year’ award at the Auto Express Driver Power customer satisfaction survey for the second consecutive year.
It dominated seven scoring categories out of ten and beating over 30 manufacturers to claim the coveted prize.
The Auto Express Driver Power Survey is a respected, independent study based purely on customer feedback. The information collected covers many data points, including practicality, safety, reliability and quality, among many others.
Thousands of owners responded to the poll about their cars, their ownership experience and their satisfaction levels, allowing the experts at Driver Power to collate useful insights and produce an overall score for vehicle manufacturers.
The Driver Power win underscores Subaru’s reputation, developed over nearly 50 years in the UK, for vehicle quality, reliability and customer service, all backed up by an award-winning dealer network.
Subaru is known for its range of safe, tough and fun vehicles, which includes the recently launched 6th generation Forester, as well as the Outback, Crosstrek and all-electric Solterra.
Lorraine Bishton, Managing Director at Subaru UK & Ireland, commented: “We’re delighted that, for the second consecutive year, Subaru has been awarded best manufacturer in the highly respected Auto Express Driver Power customer satisfaction survey.
“We’d like to thank our customers for their ongoing loyalty to the brand and also our retail partners who continue to deliver a personalised service that supports Subaru’s commitment to building safe, tough, and fun vehicles that deliver on every journey.”
Subaru is famous for its rugged off-roaders, (and its iconic rally car the Impreza WRX) but now it too has joined the electric revolution with the Solterra, a brand new SUV conceived in collaboration with Toyota.
Collaboration is becoming more and more common as firms seek to cut costs, but also maximise technology, which, errr, cuts costs. In this case Subaru’s outstanding all-wheel-drive technology and Toyota’s tried and tested vehicle electrification technology.
Great, but the first question many ask about electric cars is: what is the range?
Pretty good it turned out with up to 289 miles according to WLTP figures and the ability to reach up to 80 per cent charge in around 30 minutes. A big tick on the range anxiety factor as that figure seemed pretty close, in admittedly good electric vehicle driving conditions.
It looks good, sitting high off the ground and featuring smart 20″ alloy wheels on this Touring model, and twin ducktail spoilers and lower diffusers enhance its aerodynamic performance and economy. A 210mm ground clearance means that Subaru’s legendary off-road capability can be tested to the full.
There are just two trim levels, Limited and Touring and although not cheap, both are packed with standard equipment like alloy wheels, heated steering wheel and seats, plus what seems a necessity as cars get bigger, a 360-degree parking camera, a digital rear-view mirror. Limited starts from £52,495., but upgrade to the touring at £55,495k and you can add panoramic sunroof, Harman Kardon sound system and wireless smartphone charging.
Both feature adaptive LED headlights, auto wipers, privacy glass, and keyless entry to name just a few. The Touring spec brings larger, 20-inch alloy wheels, leather upholstery, wireless smartphone charging, a panoramic glass.
So how does it shape up:
Powertrain: Dual 60kW motors are powered by 71.4kWh battery, driving all wheels via automatic transmission to deliver smooth power delivery. This results in a more consistent and impressive performance. It also includes a heat pump to efficiently warm the battery.
Driving Modes: Offering multiple driving modes which are pretty self-explanatory are ECO, NORMAL, and POWER depending on driver mood while a rotary shifter controls the transmission. The standard permanent all-wheel drive ensures excellent traction and control in various driving conditions.
Interior: A seven-inch top-mounted digital instrument cluster and a 12.3-inch touchscreen with an advanced design controls major functions like connectivity, navigation and infotainment while the Driver Monitor System, allows for personalised settings. Other controls are logically laid out and easy to use and the cabin is spacious with good head and legroom. There are also four USB ports, two at the front and two at the rear, making it convenient to charge devices for all passengers.
On the road: Like all electric cars, acceleration is rapid, and this large SUV has plenty of pace, hitting 60mph in just under seven seconds. Ride comfort is good but handling is not the strong point with off-roader and while not agile, it feels solid and all planted with only a hint of body roll on corners.
Boot Storage: The 441 litre boot, accessed via a powered tailgate is cavernous when the rear seats are folded and there is an extra 10 litres of storage space under the floor for the likes of power cables.
Pricing and Appeal: While it may not be the cheapest 4WD electric vehicle it’s certainly competitive in its class and offers a balance between affordability and high end features and could broaden Subaru’s appeal to a wider audience.
Factfile
Subaru Solterra Touring EV
Price: £55,495
Mechanical: 218PS, 160kW twin-motors, 71.4kWh battery, driving all wheels via automatic transmission
On the road 